We all need a refresher time to time. Take your time and look around, there is something for everyone.
On this page you will find a collection of training videos that address common issues and circumstances that sales consultants and trainers occasionally encounter - check them out and let us know what you think.
Click on the video to learn more.
Click on the video to see why.
Click on the video to learn some great tips.
Click on the video for tips to help you sell more plans.
Click on the video for tips.
When you receive an objection do you know how to handle it?
Click on the video to learn some good techniques.
Click on the video to learn how to overcome an objection from a guest that had a bad experience with a protection plan.
Have you had a guest say I don't need a protection plan, I'm old and I won't be around much longer? Click on the video to learn how to overcome this objection.
How about this one? "I never buy those plans." Click on the video for tips on how to overcome this objection.
"I don't need a protection plan - I can fix anything..." Click on the video to learn how to overcome this objection.
Sometimes a guest will not want a protection plan because they feel with their lifestyle it is not needed. Click on the video to learn about why every guest should have a protection plan.
Nobody likes to talk about money. Do you know how to overcome the objection of it cost too much, or I didn't budget for that? Click on the video to learn how to overcome the objection of money.
Click on the video to learn how to overcome the objection that a guest does not need a protection plan because they purchased an item covered in performance fabric.
Ever hear I don't need a protection plan I will just Scotchguard it.? Click on the video to learn how to overcome this objection.
Do you know what happens when a customer files a claim? Click on the video to find out.
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